At Bigy Stationery Limited, we are committed to delivering your stationery, printers, toners, cartridges, and office supplies safely and on time.
🔹 Order Processing
- Orders are processed within 24 hours (business days only).
- Orders placed on weekends or public holidays will be processed the next working day.
- You will receive an order confirmation once your order is successfully placed.
🔹 Delivery Time
Estimated delivery time:
- 1–3 business days (within city limits)
- 2–5 business days (outside city)
Delivery time may vary depending on location and product availability.
🔹 Delivery Charges
- Delivery charges may vary based on location and order size.
- Delivery fees (if applicable) will be shown at checkout.
🔹 Same-Day / Express Delivery
Express or urgent delivery may be available upon request (additional charges may apply).
🔹 Bulk Orders
For offices, schools, and companies:
- Delivery time depends on order quantity
- Special arrangements can be made for large supplies
Please contact us before placing large bulk orders.
🔹 Order Tracking
After dispatch, customers may contact us for delivery updates.
🔹 Failed Delivery
If delivery fails due to:
- Incorrect address
- Customer unavailable
- Incorrect contact number
Additional delivery charges may apply.
🔹 Damaged During Delivery
If your product arrives damaged:
- Report within 48 hours
- Provide order number
- Share clear photos
We will arrange replacement if applicable.
🔹 Delivery Areas
We currently deliver within Zambia (or specify your service area).
📞 Contact Us
For delivery inquiries:
📧 Email: bigystationeryltd@gmail.com
📱 Phone / WhatsApp: +260 961 251 381
